This website is operated by Clox Digital Solutions Limited. Throughout the site, the terms “we”, “us”, “Clox Digital”, “Clox Digital Solutions” and “our” refer to Clox Digital Solutions Limited. Clox Digital Solutions Limited offers this website, including all information, tools and services available from us to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). If you are using the Services on behalf of an organization, you are agreeing to these Terms for that organization and promising us that you have the authority to bind that organization to these Terms (in which event, “you” and “your” will refer to that organization).
Please read these Terms of Service carefully before accessing or using our website or any of our services. By accessing or using any part of the site, or services provided by us, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
We are sure you understand how important it is as a business that you pay the invoices that we send you promptly. As we’re also sure you’ll want to stay friends, you agree to adhere to the payment schedule outlined in any proposals we send or written agreements that we reach (without any deductions, set off or counterclaim).
• All prices are VAT exclusive.
• For project work with a formal proposal, a deposit is required before starting the work and final payment required before the website goes live online or final project deliverables are completed.
• Any deposits paid on a contract are non-refundable.
• We reserve the right to change our rate or service charges.
• Payment terms are strictly 14 days following the invoice.
• Debt collection proceedings will be initiated if no agreement can be reached about invoices that are 60 days overdue.
• Any costs incurred by us for late payments, including, but not limited to debt collection and or court costs, to recover overdue accounts will be paid by you, (The Client).
• Non-payment of invoices will result in the suspension of any ongoing work. We make no guarantee that we can hold to the original timelines provided in this circumstance. We reserve the right to reschedule the resumption of that work as per our current production schedule once payment has been received.
Website Hosting and Technical Support
We are not responsible for fixing user errors, providing ongoing content updates, technical support or adding functionality unless you purchase one of our website maintenance packages. We provide post launch and email setup assistance for the first 3 months after your website is launched. Assistance after this time is not covered unless you have one of our website maintenance packages.
All website hosting, email and domain name services are invoiced/paid for in advance and are non-refundable.
By building your website with us you are agreeing to comply with the terms and conditions of our hosting partners:
- Amazon Web Services
We can’t guarantee that the functions contained in any web page templates or in a completed website, or web hosting services will always be error-free and so we can’t be liable to you or any third party for damages, including lost revenue, lost savings or other incidental, consequential or special damages arising out of the operation of, or inability to, operate this website and any other web pages, even if you have advised us of the possibilities of such damages. If for any reason, this does not prevail, our liability shall never exceed the amount paid to us by you under this terms of service in the immediate 6 months preceding any notice of claim.
Clox Digital Solutions Limited. does not assume any responsibility or liability for any of the content of the websites it manages, maintains and/or hosts.
The client guarantees to us that any elements of text, graphics, photos, designs, trademarks, or other artwork that you (or third parties at your request) provides us for inclusion on any websites we build or host, are either owned by your good selves, or that you have permission to use them. You will comply with any applicable copyright laws in Nigeria (or the country you are based in).
We retain all intellectual property rights for the project until the final payment has been received. When we receive your final payment, copyright is automatically assigned as follows:
You own the graphics and other visual and design elements that we create for you for any project. We’ll give you a copy of all files on request and you should store them really safely as we are not required to keep them or provide any native source files we used to make them. You also own text content, photographs and other data you provided, unless someone else owns them. Clox Digital Solutions Limited assigns a non-exclusive license to the use of any copyrighted markup, CSS or other code used in your project. You may not sell or redistribute copyrighted code to third parties.
We love to show off our work and share what we have learned with other people, so we reserve the right to display and link to any completed project as part of our portfolio and to write about the projects we have completed on websites, in magazine articles and in books about web design.
It is your responsibility, as the client and owner of your business to ensure that any website(s), advertisements digital or printed material and any and all content (such as, but not limited to, design, words, images, products, video, downloads) complies with all relevant legislation, copyright legislation, advertising standards and privacy rules within Nigeria and the countries that you operate in.
Compliance with legislation is entirely your responsibility as the business owner. While we may in good faith help you implement changes to ensure compliance, we cannot be held responsible or liable for past, present or future compliance with the applicable laws.
Any advice we may give verbally or in writing should not be treated as professional legal advice. We are not qualified in this area and you should seek independent professional legal advice on any compliance and liability issues.
It it your responsibility to ensure that your website, its content and all your data collection and storage systems comply with any and all privacy laws applicable to you and your business such as GDPR and any relevant privacy laws in your jurisdiction.
Complying with National and International Privacy Regulations
Complying with privacy and anti-spam regulations (e.g. GDPR) is entirely your responsibility. We are not lawyers so we can only give you general guidelines. We cannot guarantee compliance.
If we are designing visual material for a project (website layout design or any graphic design) then the contract includes one main design plus the opportunity for you to make minor revisions. (Please note that any major design changes will be charged at our normal hourly rate.) If you’re not happy with the designs at this stage, you will pay us in full for all of the work that we have produced until that point and you may either cancel your contract or continue to commission us to make further design revisions at our standard design rates.
HTML and CSS Layout Templates
If a project includes HTML markup and CSS templates, we’ll develop these using valid HTML and CSS code. The landscape of web browsers and devices changes regularly and our approach is to look forward, not back. With that in mind we will test all our markup and CSS in current versions of all major desktop browsers to ensure that we make the most from them. Users of older or less capable browsers or devices will experience a design that is appropriate to the capabilities of their software.
We do not cater for people using Microsoft Internet Explorer 9 (or earlier versions).
We will not test old or abandoned browsers, for example Microsoft Internet Explorer versions 9 or earlier, previous versions of Apple’s Safari, Mozilla Firefox or Opera unless otherwise specified. If you need us to consider these older browsers, we will charge you extra for any necessary additional design work, development and testing.
Changes and Revisions (design and/or content)
We don’t want to limit either your options or your opportunities to change your mind.
The estimate or quoted prices in any Clox Digital Solutions Limited. contract are based on the amount of work we estimate we’ll need to accomplish everything that you have told us you want to achieve.
If you do want to change your mind, significantly change the design, add extra pages or templates or even add new functionality, that won’t be a problem. However, you will be charged accordingly and these additional costs will need to be agreed to before the extra work commences. This additional work will affect deadlines and they will be moved accordingly. We’ll be up front about all of this if and when it happens to make sure we’re all on the same page before proceeding. We may also ask you to put requests in writing so we can keep track of changes.
If the nature or functions of the project change significantly throughout the process, we reserve the right to deem the current project cancelled. At this point you will pay us in full for all the work we have done and may commission us to complete the new project based on the new requirements. This will require a new quote and contract.
Third Party or Client Page Modification
With a WordPress based website, the client will independently edit or update his or her web pages after completion of the site, unless otherwise agreed upon in this agreement by client and Clox Digital
If anyone other than Clox Digital or its subcontractor’s attempts to update the web site and damages the design or impairs the ability for the web pages to display or function properly, time to repair the web pages will be assessed at extra costs.
Contract or service termination
If for some reason one part of an Clox Digital contract becomes invalid or unenforceable, the remaining parts of it remain in place. Although the language is simple, the intentions are serious and this contract is a legal document under exclusive jurisdiction of the courts of Nigeria.
Either party may terminate an Clox Digital contract under the following circumstances –
• immediately if the other party becomes insolvent, or appoints a receiver or manager of their assets;
• immediately if ownership or effective control of the other party is transferred, where such transfer adversely affects the other party’s ability to perform its obligations under this agreement;
• immediately if either party commits a material breach of the obligations under this agreement and fails to remedy that breach within 21 working days of being notified of that breach.
• immediately if we find the client in breach of any copyright laws (for content, images or design plagiarism) or other legal violations mentioned above
• In any of the other specific circumstances as noted in terms & conditions.
In the event of early contract termination by the client, all work done by Clox Digital Solutions Limited. up to the point of termination is immediately payable. If no milestone amount is applicable, or it is a milestone or project with an estimated price, work billable will be calculated at our standard rate. As per our payment terms above, deposits, hosting payments or any payments for any services in advance are non-refundable.
Refusal of Service
Clox Digital reserves the right to refuse service to any individual, website, or blogs that contain offensive, obscene, hateful, malicious content or any other reason.
We agree to suspend our services under any agreements if we are unable to do so as a result of an act of God or similar circumstances such as a force majeure event. The suspension of service will remain in place until services can be resumed.
Clox Digital believes in helping its customers as much as possible, and has a considerate refund policy. We, as a merchant, provide a service that comes in the form of services. As such, our offering is not a tangible product that can be returned for a refund. It can be used immediately upon receipt; there is no product to return.
- Clox Digital undertakes Web design/development projects under the scope of Milestones that dictate the direction / road-map followed by the project.
- Since Clox Digital and the Clientele realize that there is work involved in achieving every milestone of the project and completion of every module, a refund would not be possible for the work already completed.
- Clox Digital makes sure that in case of a project termination on a mutual basis, the client has control of all the work done till the date of termination and the money, if paid for further development, is returned.
- Development Services and SEO services – if the services required by you are T&M (Time & Material) based services, these are non-refundable.
- Hosting fees, Digital Marketing service fees and all service fees charged, unless otherwise specified, are non-refundable for the term / service / product paid for by the Client.
You may submit your cancellation requests by e-mail. Your request will not be considered valid until you receive confirmation from Us.
We take a minimum of 1 week to process the cancellation request.
Cancellation of project is based on service level agreement, as agreed with you while starting the project.
Once project is released for beta delivery, cannot be canceled.
In event of cancellation of project mutually decided between you & Clox Digital, you have to pay for efforts invested in project up to date of cancellation.
Source Code, Design or any other material related to project will not be delivered if payment is not settled.